ORDER AND SHIPPING INFORMATION
If your question is not answered below please email us
(THIS PAGE IS CURRENTLY UNDER CONSTRUCTION)
How To Order Using the ADD TO CART
1_ Choose a Category and then a product that you would like to purchase.
2- Click on the product you want to go to the page detail. Click on "ADD TO CART" button.
3- You may click on "CONTINUE SHOPPING" or if you are done, click on "GO TO PAYMENTS". You may also view your shopping cart by clicking on 'VIEW CART" from the main menu at the top of the page.
4- When you are done shopping, go to your cart and click on "GO TO PAYMENTS".
5- Fill up the Shipping details (click on check box in the end if you would like to save your details for your next order.
NOTE - SHIPPING CHARGES in the cart are quotes . THIS IS JUST AN INITIAL ORDER. I will send a quotation which will include the shipping charges via email. Once you receive the UPDATED QUOTE, you may reply your confirmation to the email if you would like to proceed with your order. Your items will only be reserved once you reply to the updated quote with your confirmation.
6- Click on the "CONTINUE" button
7- Choose your payment method. For local payments (philippines only), you may choose PAYMAYA, BPI or PAYPAL only. For INTERNATIONAL payments, i only accept PAYPAL payments.
8- Click "CONTINUE". If you selected PAYPAL as payment method, please enter the email associated with your paypal.
(You will not be charged yet. I will send an invoice to your email.)
9- Click on 'ORDER NOW".
Your order info is now sent to my email. I will check the order to make sure everything is available. Then i will send you via email your FINAL INVOICE which will include the total cost of your order (including the shipping charges) and the payment details where you can deposit your payment.
You may proceed with your order by replying with your confirmation that you agree to the terms of the sale. Once you reply with your confirmation, the order is now processed for payment & may no longer be cancelled. I will send your final bill (if via paypal, i will send an invoice using paypal).
I will await your payment at this time. You will have 2 business days to remit payment. Please email me the needed details - - paypal payments no need to send anything
- paymaya - please send your reference number
- bpi - please send image of your deposit slip
Once i have received and confirmed your payment, i will package your order to be shipped out. Processing time will be 1-2 days. How long before you receive your package will depend on your location. (local packages will receive their packages within 2-5 days, international packages may take 3-12 weeks depending on location)
2- Click on the product you want to go to the page detail. Click on "ADD TO CART" button.
3- You may click on "CONTINUE SHOPPING" or if you are done, click on "GO TO PAYMENTS". You may also view your shopping cart by clicking on 'VIEW CART" from the main menu at the top of the page.
4- When you are done shopping, go to your cart and click on "GO TO PAYMENTS".
5- Fill up the Shipping details (click on check box in the end if you would like to save your details for your next order.
NOTE - SHIPPING CHARGES in the cart are quotes . THIS IS JUST AN INITIAL ORDER. I will send a quotation which will include the shipping charges via email. Once you receive the UPDATED QUOTE, you may reply your confirmation to the email if you would like to proceed with your order. Your items will only be reserved once you reply to the updated quote with your confirmation.
6- Click on the "CONTINUE" button
7- Choose your payment method. For local payments (philippines only), you may choose PAYMAYA, BPI or PAYPAL only. For INTERNATIONAL payments, i only accept PAYPAL payments.
8- Click "CONTINUE". If you selected PAYPAL as payment method, please enter the email associated with your paypal.
(You will not be charged yet. I will send an invoice to your email.)
9- Click on 'ORDER NOW".
Your order info is now sent to my email. I will check the order to make sure everything is available. Then i will send you via email your FINAL INVOICE which will include the total cost of your order (including the shipping charges) and the payment details where you can deposit your payment.
You may proceed with your order by replying with your confirmation that you agree to the terms of the sale. Once you reply with your confirmation, the order is now processed for payment & may no longer be cancelled. I will send your final bill (if via paypal, i will send an invoice using paypal).
I will await your payment at this time. You will have 2 business days to remit payment. Please email me the needed details - - paypal payments no need to send anything
- paymaya - please send your reference number
- bpi - please send image of your deposit slip
Once i have received and confirmed your payment, i will package your order to be shipped out. Processing time will be 1-2 days. How long before you receive your package will depend on your location. (local packages will receive their packages within 2-5 days, international packages may take 3-12 weeks depending on location)
Payment
Once you have submitted your order through the shopping cart, I will send FINAL INVOICES to your email. This will include payment information.
Payment methods accepted at EARTHLY JEWELS includes
Kindly make your payments within 3 days from the time you receive your FINAL INVOICE.
Payment methods accepted at EARTHLY JEWELS includes
- PAYMAYA
- PAYPAL
- BPI BANK DEPOSIT
Kindly make your payments within 3 days from the time you receive your FINAL INVOICE.
Shipping
Local orders will be shipped via FAST TRACK COURIER.
Order will be shipped out every Your order must be paid for the day before shipping day to be included on that particular shipping day.
For local orders, delivery time takes approximately 3-7 days. Once your package has been picked up by the courier, i will provide your tracking information. You may directly track and follow up your package with the courier.
I personally check and pack your items to assure its quality before packing them up with foam packing and brown paper. Earthly Jewels will not be held liable for lost packages. If you would like to insure your packages, kindly message me in NOTE TO SELLER so I can include the necessary fees for insurance.
INTERNATIONAL SHIPPING
International shipping delivery times vary between 2 and 12 weeks. Please keep this in mind before making any purchase in this shop.
You may have your packages shipped RUSH via EMS or via FEDEX. Please contact me for the fees.
Order will be shipped out every Your order must be paid for the day before shipping day to be included on that particular shipping day.
For local orders, delivery time takes approximately 3-7 days. Once your package has been picked up by the courier, i will provide your tracking information. You may directly track and follow up your package with the courier.
I personally check and pack your items to assure its quality before packing them up with foam packing and brown paper. Earthly Jewels will not be held liable for lost packages. If you would like to insure your packages, kindly message me in NOTE TO SELLER so I can include the necessary fees for insurance.
INTERNATIONAL SHIPPING
International shipping delivery times vary between 2 and 12 weeks. Please keep this in mind before making any purchase in this shop.
You may have your packages shipped RUSH via EMS or via FEDEX. Please contact me for the fees.
Where is my order coming from?
Earthly Jewels is an online shop run by Penny Ilagan (that's me!). I am currently based in the Philippines (Asia). I make all the handmade jewelry here and so everything will be sent out from my home here in Manila, Philippines. You may learn more about me on my ABOUT page.
Custom Orders
I do accept custom orders. I can create sets for wedding parties, christmas gifts or more. You may send your inquries using my contact form here. Or send me an email at [email protected]. Please write "Custom Order Required" in the subject line.